JQ14 JQ20 Cutting Machine

FAQ

· Are you a Manufacturer or a Trading company？

Manufacturer + trading company （integration），focusing on CNC machines for 18 years. Integration with Design，Machining and Assembly.

Exporting to Russia，USA，Australia，Vietnam，Brazil，Ethiopia，Tunisia，Bulgaria，India，Indonesia，Jordan，Pakistan，etc

· Do you have stock product ready to delivery？

In order to satisfy with customer for fast delivery, we have certain amount of machines in stock.

· After an order is placed，when to delivery？

General 30 working days. It depends on specific items and item quantities.

Please check with sale manager for exact delivery time.

· What is the Warranty with After-sale Services？

12 months warranty after delivery. Engineers will provide training program for operation and trouble shouting during installation. They visit customers regularly for service. All questions will be answered within 3 hours and 90% problem will be solved within 24 hours.

After the warranty, the professional after-sale service team will provide perfect technical support and help customer solve problems encountered.

· What about the product quality？

Each machine must be carried out quality examination and test when shipping and delivery goods.